HoleCuttersDrillBits.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting HoleCuttersDrillBits.com, you are accepting the practices described in this Privacy Notice.

  1. Introduction

Welcome to HoleCuttersDrillBits

This Privacy Policy is intended to detail our Customers Private data collection, data usage and data storage practices.

We may update the Privacy Policy periodically to keep our privacy practices transparent or other operational, legal or regulatory requirements. Notification of changes to the policy and revisions will be posted to the Website’s Privacy Policy Page. By continuing to use the Website after the changes are posted, you are implying acceptance to the Privacy Policy and revisions.

  1. What information is collected?

When visiting holecuttersdrillbits.com name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, password, Browser type, Device used may be provided knowingly/unknowingly and or voluntarily as you interact with our Website.

  1. When do we collect this information?

  • Placing orders for Products from holecuttersdrillbits.com. We collect and maintain name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address and passwords.
  • Contact Information – If you contact holecuttersdrillbits.com customer service representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with this Website, we may collect such information in a file specific to you for debugging/troubleshooting purposes. If you contact holecuttersdrillbits.com through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send email to holecuttersdrillbits.com about your activities or purchases on this Website, we may keep the information in a file specific to you. We may use a third party to help holecuttersdrillbits.com provide enhanced customer service. To improve customer experience, we may provide them with your order information.
  • Newsletters – We offer free newsletters and promotional e-mails as a service to our customers. We will send you newsletters and e-mails periodically listing current specials and deals. To stop receiving our newsletter, send an e-mail to us at [email protected]
  • Information Collected and Stored Automatically – When you browse this Website, you and your Web browser may also transmit information that we automatically collect. We log the IP address (the Internet address of your computer), the Web pages you visit and the time of your visit, and other click-stream data. This information may be combined with other personal information you have provided. The only other type of information automatically provided to holecuttersdrillbits.com is the type of computer, operating system and browser you are using. This information is provided by your browser, which we use to improve the performance of this Website and make it more compatible with the technology used by our visitors of this Website. We may also place small data files, called “cookies” in the browser file of your computer’s hard drive. These cookies automatically identify your browser to our server whenever you interact with this Website. We use the cookies to record Website statistics. Most browsers automatically accept the cookies, but you usually can change your browser setting to prevent the acceptance of cookies. Certain Web pages will not function properly if you choose not to accept cookies.
  1. How do we use your information?

We use your personal information to communicate with you if and when necessary in connection with your use of this Website, to respond to your questions, or to send you material and information you request. We may also use your personal information to:

Provide you with e-mail messages and other information regarding upcoming events, new services and general information about our products and services and those of our select business partners. You may elect not to receive these communications, either when you initially register at this Website, or at any time thereafter. See the section of this Privacy Statement called “Control over and access to your personal information”

We may also use collected information in order to help diagnose problems with this Website. We may use all information we collect to analyze statistical use patterns and demographic data (basically, where our visitors come from and what demographic characteristics they have) and to improve this Website to better serve our customers. We use your IP address to help diagnose problems with our servers, and to administer this Website. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We may also prepare and keep statistical records and other data about you and other users of this Website, but we do that in a way that does not identify you or any other user personally. We may hire third parties to help holecuttersdrillbits.com collect and analyze such data, and we may share such statistical data with third parties. Again, such statistical data will not specifically identify you or any other user. We use this information to help us make this Website more useful to visitors – to learn about the number of visitors to this Website, what part of this Website they are interested in, how long they use this Website, and the types of technology our visitors use.

 5. Control over and access to your personal information

HoleCuttersDrillBits.com takes personal information seriously and takes steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are a merchant or a partner, you can update many types of personal information, such as payment or contact information, directly within your account settings. If you are unable to change your personal information within your account settings, or if you are concerned about data collected as you visit HoleCuttersDrillBits.com websites or use our support services, please contact us to make the required changes. You can send e-mail to [email protected]

If you are a merchant’s customer and wish to exercise these rights, please contact the merchants you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.

Please note that due to e-mail production schedule, you may receive an e-mail message from holecuttersdrillbits.com after you have provided your opt-out notice.

  1. When and why do we share this information with third parties?

The personally identifiable information collected by holecuttersdrillbits.com is used only for the purposes described in this Privacy Policy, including processing orders for products and services, keeping you informed about your order status, for statistical purposes, for improving this Website and its performance, to notify you of products or special offers that may be of interest to you, training to better improve customer experience and or Automated Decision-Making. We will need to disclose your personally identifiable information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, provide you with credit and deliver promotional e-mails to you from holecuttersdrillbits.com. In connection with these transactions, we collect data necessary to complete the transaction that is furnished by you. This information may be furnished to a third party in order to facilitate the transaction. For example, we must release your credit card information to the card-issuing bank to confirm payment for your order. Similarly, we must release your address information to the delivery provider to deliver products that you ordered from holecuttersdrillbits.com. We may disclose your information to our affiliates or service providers who assist holecuttersdrillbits.com in operating this Website or conducting our business. We may also share such information among our subsidiaries and affiliates as necessary to provide you with the information and services you request or in which you may otherwise be interested. We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or subpoena, or to enforce our legal rights or the rules of this Website, or to protect our business, property and operations, or in connection with a sale, acquisition, merger or other business combination of our business with a third party. We may also disclose non-personally identifiable visitor information to other parties for marketing, advertising or other uses. Except in the limited circumstances stated in this section, we do not sell, rent, license, trade or otherwise disclose the personal information of visitors to this Website to unaffiliated third parties.

We may create links to other Websites that we think may be of interest to you. We do not endorse any other Websites, and this Privacy Policy applies only to your use of this Website. We have not reviewed the privacy policies of any Websites we link to this Website, and you should read the privacy policies of each Website you visit to determine what information about you that Website may collect and use.

  1. How do we protect your personal information?

We have physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the personal information we collect online. When you place an order or access your personal information on this Website, we offer the use of a secure server. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to holecuttersdrillbits.com or from us, and you do so at your own risk.


If you have questions about this Website or holecuttersdrillbits.com Privacy Policy, please feel free to contact us at [email protected] 

Last Updated: December 1st, 2019

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